Drawer Horizontal Kitchen Knife Holder
- Free Shipping & Quality Warranty
- In stock, ready to ship
This wood knife block can securely store up to 7 kitchen knives and is suitable for placement inside a kitchen drawer or on a work surface.
This knife block is built with solid wood and can safely accommodate up to 7 knives of different sizes, ensuring secure storage and protection for both you and your knives. Please note that the block is sold empty and does not come with any knives included.
At Sakuto Knives, we are committed to providing a reliable, transparent, and efficient delivery service. This Shipping Policy outlines how we process, handle, and deliver orders within the United Kingdom in accordance with industry standards and customer protection guidelines.
Order Processing and Delivery Schedule
Once you place an order on our website, our team begins processing it promptly. To ensure clarity and consistency, please review the following shipping schedule:
Order Handling Time
- Handling Time: 1 to 2 business days (Monday to Friday)
- Orders are prepared, packed, and dispatched within this timeframe
- Orders placed on weekends or public holidays will be processed on the next business day
Transit Time
- Estimated Transit Time: 5 to 10 business days (Monday to Friday)
- Delivery timelines may vary slightly depending on your location within the United Kingdom
Total Shipping Time
- Estimated Total Delivery Time: 6 to 12 business days (Monday to Friday)
(Handling Time + Transit Time combined)
Order Cut-off Time
- Cut-off Time: 04:00 PM
- Timezone: (GMT+00:00) Greenwich Mean Time (London)
Orders placed before the cut-off time will begin processing on the same business day. Orders placed after this time will be processed on the next working day.
Order Confirmation
After placing your order, you will receive a confirmation email containing your order details.
Once your order has been dispatched:
- A shipping confirmation email will be sent
- This email will include your tracking number and tracking link
- Delivery updates may also be provided as your order progresses
Shipping Carrier
We partner with reliable courier services to ensure safe and timely delivery across the United Kingdom. Shipping carriers are selected based on efficiency, service coverage, and reliability within the destination region.
Shipping Locations
- We currently ship within the United Kingdom only
- At this time, we do not offer international shipping
Shipping Fee
- Shipping Cost: Free Shipping on all orders
- Currency: All transactions are processed in GBP (£)
There are no hidden shipping charges. The price displayed at checkout is the final amount you will pay.
Tracking
- A tracking number will be provided once your order has been shipped
- You can monitor your shipment using the tracking link provided via email
- Please allow up to 24 hours for tracking updates to appear after dispatch
Lost Packages
If your order is marked as delivered but you have not received it, please follow these steps:
- Verify that the shipping address provided is correct
- Check around your property, including safe places or with neighbours
- Contact the shipping carrier directly using your tracking number
If your package is confirmed as lost, please contact us with your order details. We will investigate the issue and offer a suitable resolution, which may include a replacement or refund.
Delays
While we strive to meet all estimated delivery times, delays may occur due to factors beyond our control, including:
- High shipping demand
- Courier service disruptions
- Weather conditions or logistical issues
If your order has not arrived within the expected timeframe, please contact our support team for assistance.
At Sakuto Knives, customer satisfaction is our top priority. We are committed to providing high-quality products and a transparent, fair returns process. If you are not completely satisfied with your purchase, please review the policy below to understand your rights and options.
Return Window and Eligibility
We accept returns within 30 days of delivery, provided the following conditions are met:
- Items must be unused, in new condition, and returned in their original packaging
- Products must not show any signs of use, wear, or damage caused after delivery
- Returns are accepted for both defective and non-defective products
- Customers must contact us in advance to request return instructions before sending any item
We reserve the right to refuse returns that do not meet the above conditions.
Damaged or Defective Items
If your order arrives damaged, faulty, or defective, please contact us as soon as possible after delivery.
To help us resolve the issue efficiently, please provide:
- Your order number
- Clear photographs of the item and packaging
- A brief description of the problem
Once reviewed, we will arrange an appropriate resolution, which may include a replacement, exchange, or full refund, depending on the situation.
Exchanges
We are happy to offer exchanges for eligible items.
- Exchanges are accepted within the 30-day return window
- Items must meet the same eligibility criteria as returns (unused and in original condition)
- Customers must contact us to arrange an exchange before returning the item
Exchanges are subject to product availability.
Refund Process
Once your returned item is received and inspected, we will notify you of the outcome.
If your return is approved:
- Refunds will be issued to your original payment method
- Processing time is up to 7 business days after approval
- You will receive a confirmation email once the refund has been completed
Please note that processing times may vary depending on your payment provider.
Late or Missing Refunds
If you have not received your refund after the stated processing period:
- Please check your bank or payment account again
- Contact your bank or card provider, as processing times can vary
- If the issue persists, contact us at support@sakutoknives.co.uk for assistance
Non-Returnable Conditions
We do not accept returns in the following situations:
- Items that have been used, damaged, or altered after delivery
- Products returned without prior authorization
- Items returned after the 30-day return period
All returned products must strictly meet our condition requirements.
Return Address
Please send all approved returns to the following address:
7 Copperfield Road, Coventry, West Midlands, CV2 4AQ, United Kingdom
Method & Fees
- Return Method: By mail
- Return Label: Download and print (provided free of charge)
- Restocking Fee: None
- Return Shipping Cost: Free
- Refund Processing Time: 7 business days
Cancellation Policy
Orders may be cancelled within a short period after placement, provided they have not yet been processed or dispatched. To request a cancellation, please contact us as soon as possible.
Once an order has been processed or shipped, it can no longer be cancelled and must follow the standard return procedure.
